Table breaks down the ethnicity

Table breaks down the ethnicity. Table Although not exclusive to the contact center industry, nearly % of office and administrative support workers identify with one or more disabilities, most of whom are women (%). Canadian data for Business, Building, and Other Support Services suggest that most workers are men (%) and between and years of age (%).







Q. What factors are causing the changes that https://lastdatabase.com/ you have seen and expect to see? Brent Holland: Many changes (e.g., work-from-home [WFH] and headcount) reflect the COVID- pandemic’s direct and indirect fallout. First, before the pandemic, job applicants ranked corporate citizenship, shared values, and environmental improvement as the most important factors. Fast-forward to today.







When allowed to work flexibly, nearly % of workers take it. Moreover, job applicants rank a flexible work arrangement as the third most crucial consideration behind better pay and career opportunities. Second, many companies reduced their headcount in early due to the global upheaval caused by COVID- and the ensuing economic slowdown. The U.S. and Canadian governments responded with stimulus packages to reignite the economies.